Negotiations 1 — Introduction & Basics

Negotiations 1 — Introduction & Basics

1. A negotiation usually begins with a clear ______.
a) argument [Streit]
b) objective [Ziel]
c) complaint [Beschwerde]

2. Before negotiating, it is important to ______ well.
a) prepare [vorbereiten]
b) postpone [verschieben]
c) ignore [ignorieren]

3. In a negotiation, both sides often want to reach an ______.
a) delay [Verzögerung]
b) agreement [Vereinbarung]
c) conflict [Konflikt]

4. A good negotiator listens carefully to the other party’s ______.
a) position [Position / Standpunkt]
b) schedule [Zeitplan]
c) invitation [Einladung]

5. It is useful to know what you can ______ before the meeting starts.
a) hide [verbergen]
b) cancel [absagen]
c) accept [akzeptieren]

6. In negotiations, both sides often make a ______.
a) proposal [Vorschlag]
b) punishment [Bestrafung]
c) mistake [Fehler]

7. If you want a better result, you may need to make a small ______.
a) celebration [Feier]
b) concession [Zugeständnis]
c) presentation [Präsentation]

8. Good negotiators stay calm and ______.
a) emotional [emotional]
b) aggressive [aggressiv]
c) professional [professionell]

9. At the beginning, it helps to ask open ______.
a) questions [Fragen]
b) warnings [Warnungen]
c) jokes [Witze]

10. A fair negotiation should create value for ______ sides.
a) neither [keine von beiden]
b) one [eine]
c) both [beide]

11. Before you agree, you should understand the other side’s ______.
a) needs [Bedürfnisse]
b) hobbies [Hobbys]
c) rumors [Gerüchte]

12. Negotiation is not only about talking; it is also about ______.
a) interrupting [unterbrechen]
b) listening [zuhören]
c) guessing [raten]

13. A strong negotiator usually has a clear ______.
a) strategy [Strategie]
b) excuse [Ausrede]
c) distraction [Ablenkung]

14. In many negotiations, price is important, but it is not the only ______.
a) issue [Punkt / Thema]
b) document [Dokument]
c) greeting [Begrüßung]

15. It is important to know your ______ before you start.
a) limits [Grenzen]
b) passwords [Passwörter]
c) breaks [Pausen]

16. During a negotiation, clear communication helps avoid ______.
a) misunderstandings [Missverständnisse]
b) discounts [Rabatte]
c) deliveries [Lieferungen]

17. Sometimes the best first step is to ______ the other side’s priorities.
a) understand [verstehen]
b) reject [ablehnen]
c) copy [kopieren]

18. A negotiation can fail if neither side is willing to ______.
a) compromise [Kompromisse eingehen]
b) smile [lächeln]
c) advertise [werben]

19. It is often helpful to summarize the main ______ during the discussion.
a) moods [Stimmungen]
b) points [Punkte]
c) products [Produkte]

20. In business, a negotiation should usually end with a clear next ______.
a) step [Schritt]
b) discount [Rabatt]
c) argument [Streit]

21. If something is unclear, you should ask for ______.
a) silence [Stille]
b) clarification [Klärung]
c) applause [Applaus]

22. Good preparation includes knowing your goals and your best ______.
a) alternative [Alternative]
b) holiday [Urlaub]
c) title [Titel]

23. Respect is important because negotiations depend on ______.
a) noise [Lärm]
b) pressure [Druck]
c) trust [Vertrauen]

24. When both sides benefit, it is often called a ______ situation.
a) one-sided [einseitig]
b) delayed [verzögert]
c) win-win [für beide Seiten gut]

25. A good introduction to negotiation starts with the basic principles and simple ______.
a) excuses [Ausreden]
b) techniques [Techniken]
c) accidents [Unfälle]